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Help Center

Answers to the questions we hear most often from job seekers and employers. If you cannot find what you need, our support team is one click away.

For job seekers

How do I apply for a job?

Sign in to view full company and salary details, then use Quick Apply on any job card to submit your profile. You can track every application from your dashboard.

Why are some jobs blurred?

Company name, salary, and match score are unlocked once you sign in. This keeps your data and our employer relationships private while you evaluate roles.

How do I improve my fit score?

Complete your profile, upload a recent CV, and run the ATS Scan tool. A stronger profile produces sharper match scores and better recommendations.

For employers

How do I post a job?

Create an employer account from the Post a Job page, complete company verification, then publish your first listing from the employer dashboard.

Which payment methods are supported?

We accept M-Pesa, card payments, and bank transfers for subscriptions and job promotions. Receipts are available in your billing history.

How are candidates verified?

Every job seeker confirms their email, completes onboarding, and can voluntarily verify additional credentials before applying to a role.

Still need help?

Reach out to our support team and we will respond within one business day.

Contact supportSecurity & trust

Help Center

Answers to the questions we hear most often from job seekers and employers. If you cannot find what you need, our support team is one click away.

For job seekers

How do I apply for a job?

Sign in to view full company and salary details, then use Quick Apply on any job card to submit your profile. You can track every application from your dashboard.

Why are some jobs blurred?

Company name, salary, and match score are unlocked once you sign in. This keeps your data and our employer relationships private while you evaluate roles.

How do I improve my fit score?

Complete your profile, upload a recent CV, and run the ATS Scan tool. A stronger profile produces sharper match scores and better recommendations.

For employers

How do I post a job?

Create an employer account from the Post a Job page, complete company verification, then publish your first listing from the employer dashboard.

Which payment methods are supported?

We accept M-Pesa, card payments, and bank transfers for subscriptions and job promotions. Receipts are available in your billing history.

How are candidates verified?

Every job seeker confirms their email, completes onboarding, and can voluntarily verify additional credentials before applying to a role.

Still need help?

Reach out to our support team and we will respond within one business day.

Contact supportSecurity & trust